- Recall An Email In Outlook Web App
- Recall An Email Message In Office 365
- How To Recall An Email In Office 365 Outlook 2016
- How Do I Recall An Email In Office 365 Online
One of my user has sent an email to internal users and external users. He is using Mac Pro, He is using outlook, is it possible to recall an email on MAC, is this feature available to recall email available in MAC and also Please correct me on this, as per my understanding if the email is read by the internal recipient, email cannot be recalled and when email is sent to external users.
The easiest (probably only way) to do a proper recall is from a full Outlook 2010+ client, while logged in as the user. Then just open the sent email, and them Message tab - Actions - Recall message. More Info: Recall or replace an email message that you sent. There's no way to recall a message via Outlook Web Access at this time (that I'm. The recipient must be using Outlook 365 or the Outlook Exchange Client. If the recipient has an Outlook Email Rule that automatically “moves” the message to a different Email folder, then the Recall will not work. This is because the Recall feature only works on Emails in the recipient’s Inbox – It won’t know where to look if it.
-->Email revocation is offered as part of Office 365 Advanced Message Encryption. Office 365 Advanced Message Encryption is included in Microsoft 365 Enterprise E5, Office 365 E5, Microsoft 365 E5 (Nonprofit Staff Pricing), Office 365 Enterprise E5 (Nonprofit Staff Pricing), and Office 365 Education A5. If your organization has a subscription that does not include Office 365 Advanced Message Encryption, you can purchase it with the Microsoft 365 E5 Compliance SKU add-on for Microsoft 365 E3, Microsoft 365 E3 (Nonprofit Staff Pricing), or the Office 365 Advanced Compliance SKU add-on for Microsoft 365 E3, Microsoft 365 E3 (Nonprofit Staff Pricing), or Office 365 SKUs.
This article is part of a larger series of articles about Office 365 Message Encryption.
If a message was encrypted using Office 365 Advanced Message Encryption, and you are a Microsoft 365 admin or you are the sender of the message, you can revoke the message under certain conditions. Admins revoke messages using PowerShell. As a sender, you revoke a message that you sent directly from Outlook on the web. This article describes the circumstances under which revocation is possible and how to do it.
Encrypted emails that you can revoke
Admins and message senders can revoke encrypted emails if the recipient received a link-based, branded encrypted email. If the recipient received a native inline experience in a supported Outlook client, then you can't revoke the message.
Whether a recipient receives a link-based experience or an inline experience depends on the recipient identity type: Office 365 and Microsoft account recipients (for example, outlook.com users) get an inline experience in supported Outlook clients. All other recipient types, such as Gmail and Yahoo recipients, get a link-based experience.
Admins and message senders can revoke messages that are encrypted using encryption applied directly from Outlook on the web. For example, messages encrypted with the Encrypt Only option.
Recipient experience for revoked encrypted emails
Once an email has been revoked, the recipient receives an error when they access the encrypted email through the Office 365 Message Encryption portal: 'The message has been revoked by the sender'.
How to revoke an encrypted message that you sent
Recall An Email In Outlook Web App
To revoke an encrypted message that you sent, complete these steps
In Outlook on the web, in your Sent folder, browse to the message you want to revoke.
If the mail is revocable, you'll see the 'Remove external access' link at the top of the message.
Click Remove external access to revoke the message.
The message shows that its status is revoked.
How to revoke an encrypted message as an administrator
Microsoft 365 administrators follow these general steps to revoke an eligible encrypted email:
- Get the Message ID of the email.
- Verify that you can revoke the message.
- Revoke the mail.
Step 1. Obtain the Message ID of the email
Before you can revoke an encrypted mail, gather the Message ID of the mail. The MessageId is usually of the format:
<xxxxxxxxxxxxxxxxxxxxxxx@xxxxxx.xxxx.prod.outlook.com>
There are multiple ways to find the Message ID of the email that you want to revoke. This section describes a couple of options, but you can use any method that provides the ID.
Recall An Email Message In Office 365
To identify the Message ID of the email you want to revoke by using Message Trace in the Security & Compliance Center
Search for the email by sender or recipient using New Message Trace in Security & Compliance Center.
Once you've located the email, select it to bring up the Message trace details pane. Expand More Information to locate the Message ID.
To identify the Message ID of the email you want to revoke by using Office Message Encryption reports in the Security & Compliance Center
In the Security & Compliance Center, navigate to the Message encryption report. For information on this report, see View email security reports in the Security & Compliance Center.
Choose the View details table and identify the message that you want to revoke.
Double-click the message to view details that include the Message ID.
Step 2. Verify that the mail is revocable
To verify whether you can revoke a message, check whether the Revocation Status field is visible in the Encryption report, in the Details table in the Security & Compliance Center.
To verify whether you can revoke a particular email message by using Windows PowerShell, complete these steps.
Using a work or school account that has global administrator permissions in your organization, start a Windows PowerShell session and connect to Exchange Online. For instructions, see Connect to Exchange Online PowerShell.
Run the Get-OMEMessageStatus cmdlet as follows:
This command returns the subject of the message and whether the message is revocable. For example,
Step 3. Revoke the mail
Once you know the Message ID of the email you want to revoke, and you have verified that the message is revocable, you can revoke the email using the Security & Compliance Center or Windows PowerShell.
To revoke the message using the Security & Compliance Center
Using a work or school account that has global administrator permissions in your organization, connect to the Security & Compliance Center.
In the Encryption report, in the Details table for the message, choose Revoke message.
To revoke an email by using Windows PowerShell, use the Set-OMEMessageRevocation cmdlet.
How To Recall An Email In Office 365 Outlook 2016
Using a work or school account that has global administrator permissions in your organization, Connect to Exchange Online PowerShell.
Run the Set-OMEMessageRevocation cmdlet as follows:
To check whether the email was revoked, run the Get-OMEMessageStatus cmdlet as follows:
If revocation was successful, the cmdlet returns the following result: